FAQs

Here you will find all the answers to your questions

  • Each model is created, designed and then manufactured in small workshops in Paris or Nice. I chose them for their meticulous know-how but also for an exchange of the profession for which I am passionate.

  • All the fabrics I use are made from recycled and reused materials. No mass production, I only use what I need!

  • All textiles are "OEKO-TEK" certified and contain no chemical residues that could pose a health risk. All our polyesters are of very good quality and come from large houses.

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How do I take my measurements correctly?

Take a tape measure that you can find in haberdashery, then take your measurements according to the guide opposite. If you need help, don't hesitate to contact me!

contact@phalaenopsisparis.com

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Delivery times

For products in stock , allow 2 to 5 working days in France and up to 10 days in other countries.

For made- to-order and made-to-measure products, allow 10 days for production before shipping.
For pre -order products, allow 20 to 30 days for manufacturing before shipping.

Delivery is always free from 150 euros of purchases.

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